Conflict Resolution, an HR perspective
Image source: unsplash.com Conflict Resolution Workplace conflicts happen everywhere, and ignoring them can be costly. Every unaddressed conflict wastes about eight hours of company time in gossip and other unproductive activities, says Joseph Grenny, co-founder of VitalSmarts. Whether the HR department operates with one or a whole team, managers and employees turn to you when they need help mediating and resolving workplace conflicts. A lot is at stake; employees may threaten to quit or even sue. The HR needs to go in armed with effective conflict resolution strategies to de-escalate tension, get opposing sides to compromise, and console hurt feelings. (HR 101 Guide, 2023 | BambooHR.com). What is conflict resolution in the workplace? Conflict resolution is the process of handling disputes and disagreements between two or multiple parties. The goal of this system is to minimize the negative factors that are influencing the conflict and encourage all participants to come to a common agr...